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PRIVACY POLICY

By submitting an online order form, or by using WebWoRX Solution’s service, Customer hereby agrees to the following Privacy Policy. Customer agrees that it shall comply with and require its end users to comply with this Privacy Policy, WebWoRX Solution’s Terms of Service (TOS), WebWoRX Solution’s Acceptable Use Policy (AUP), and WebWoRX Solution’s No-Spam Policy (NSP). In this document, the word “Agreement,” with a capital “A,” refers to the TOS, the AUP, the NSP, and the Privacy Policy collectively.

1. Introduction.

WebWoRX Solution respects the privacy of every individual who visits its Web sites and uses its services. This privacy statement provides notice of the standards and terms under which WebWoRX Solution protects the privacy of information supplied by visitors to sites on the World Wide Web that are owned and operated by WebWoRX Solution, including www.hostingzoom.com. This privacy statement provides notice of our information collection practices and of the ways in which your information may be used. This policy may change from time to time, so please check back periodically to review this information.

2. Personally Identifiable Information.

WebWoRX Solution typically receives specific data about its Web site visitors only when such information is provided voluntarily, such as when our visitors request information, purchase or enroll for services, provide resume information for employment opportunities, or send us e-mail. Of course, some of these activities require that you give us information, such as when you make a purchase, use a credit card or electronic payment service to pay for WebWoRX Solution services, submit your resume, or request certain types of information.

We collect the following types of information about you.

Contact Information

Name

Company

Postal Address

City

State/Prov

Country

Zip code or postal code

Email address

Telephone number

Fax number

Internet domain name

 

 

Financial Information

Credit or debit card information

Cardholder name

Card number

Type of card (e.g., Visa, Mastercard)

Expiration date

Security code

Paypal account information

Email address of PayPal account

 

 

Verification Data

Internet Protocol (IP) address for fraud-prevention purposes

 

 

Other Information

 Social Insurence Number (SIN) Social Security Number (SSN), Federal Employer Identification Number (F.E.I.N.), or other Tax I.D. Number (this is collected if you join our affiliate program, so that we can comply with Canadian Federal income tax laws.

When you provide personally identifiable information to WebWoRX Solution through one of our Web sites, it will be used to fulfill your specific request. However, WebWoRX Solution reserves the right, in its discretion, to send you bulletins and other important information about your WebWoRX Solution services.

WebWoRX Solution currently only sends service communication e-mails through www.hostingzoom.com, and does not send marketing e-mails or newsletters through www.hostingzoom.com. The service communication e-mails are essential to our registering you for service and to our continuing provision of services to you. Therefore, you may not opt out of receiving these e-mail messages.

WebWoRX Solution will not, however, sell, trade, or otherwise disclose your personally identifiable information unless we are authorized or legally required to do so, or in the case of imminent physical harm to any person. On those WebWoRX Solution sites where you may provide WebWoRX Solution with credit card, electronic payment service, or other ordering information via the Web, WebWoRX Solution protects and secures this information by employing commercially customary Web-based security and encryption protocols, an example of which is the Secure Socket Layer (SSL). On those sites where you voluntarily offer any feedback, data, answers, questions, comments, suggestions, ideas or the like, WebWoRX Solution will treat that portion of the information as non-confidential and non-proprietary and, except as otherwise expressed in this privacy statement, WebWoRX Solution assumes no obligation to protect such information from disclosure.

3. Non-Personally Identifiable (Generic) Information.

In general, WebWoRX Solution gathers some generic information automatically. Generic information does not reveal the identity of the visitor. It usually includes information about the Internet address assigned to your computer, the number and frequency of visitors, and the WebWoRX Solution sites visited. WebWoRX Solution gathers this information for the limited purpose of determining customer service and Web site needs. We accomplish this by using certain technologies, including “cookies” (a technology that can be used to provide the visitor with tailored information about WebWoRX Solution services). WebWoRX Solution does not combine information collected in this way with any personally identifiable information. You can set your Web browser to notify you when you receive a cookie and you can refuse it. However, refusing some cookies may make it impossible to use or navigate the WebWoRX Solution Web site properly.

4. Your WebWoRX Solution-Hosted Web Site, Bulletin Boards, Chat Rooms and Third Party Sites.

Information that you disclose in a public space, including on any bulletin board, chat room, or Web site that WebWoRX Solution may host for you as part of your WebWoRX Solution services, is available to anyone else who visits that space. WebWoRX Solution cannot safeguard any information you disclose in these locations. Additionally, WebWoRX Solution Web sites may contain links to sites that belong to third parties unrelated to WebWoRX Solution. WebWoRX Solution cannot protect any information you may disclose at these sites and recommends that you review the privacy policy statements of those sites you visit.

The Live Chat system that WebWoRX Solution uses for customer support is a one-on-one chat. WebWoRX Solution owns or licenses the Live Chat software and operates it on WebWoRX Solution’s server and network. No third party collects any information that you provide through the Live Chat system. WebWoRX Solution may retain and use logs of the Live Chat sessions for any of the following purposes:

to analyze and resolve system problems;

to compile and update frequently asked questions (FAQ) and entries in the customer support Knowledge Base;

to report problems to and obtain technical support from WebWoRX Solution’s vendors, suppliers, or service providers;

to train personnel providing support to customers via Live Chat;

to evaluate the job performance of personnel providing support to customers via Live Chat;

to measure the effectiveness of Live Chat in providing support to customers;

to improve the quality and effectiveness of Live Chat in providing support to customers; or

to perform any other internal task related to providing services to WebWoRX Solution customers, provided that performance of the task does not require disclosure of any of the contents of a chat session without the customer’s prior permission.

5. Exceptions and Limitations.

Notwithstanding the foregoing and in compliance with applicable laws, WebWoRX Solution (i) cooperates fully with state, local, and federal officials in any investigation relating to any content (including personal or private electronic communications transmitted to WebWoRX Solution) or purported unlawful activities of any user of the WebWoRX Solution Service, and (ii) takes reasonable measures to protect its proprietary rights. For the limited purposes of accomplishing such cooperation and measures and in compliance with applicable laws, WebWoRX Solution may be required to disclose personally identifiable information.

In addition, WebWoRX Solution may elect to monitor the areas of communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate WebWoRX Solution’s business; or (iii) to protect the rights or property of WebWoRX Solution or others.

6. Sale or Transfer of WebWoRX Solution’s Stock or Assets.

In connection with the potential or actual sale or transfer of any of its interest in www.hostingzoom.com, and other sites owned by WebWoRX Solution, and any of the assets or stock of the company, WebWoRX Solution reserves the right to sell or transfer your information (including, but not limited to, name, address information, and other information you provided to WebWoRX Solution) to a third party that (i) concentrates its business in Web hosting or communication products or services; (ii) agrees to be WebWoRX Solution’s successor in interest with regard to the maintenance and protection of information collected and maintained by WebWoRX Solution; and (iii) agrees to the obligations of this privacy statement. To the extent it is practicable to do so, this paragraph shall also apply in the event of any bankruptcy proceedings involving WebWoRX Solution.

In the event that WebWoRX Solution plans to transfer your information to a third party incident to a potential or actual sale of any of WebWoRX Solution’s assets or stock, or incident to any bankruptcy proceedings involving WebWoRX Solution, WebWoRX Solution will:

• Notify you by e-mail, at the e-mail address then on file for your account, at least thirty (30) days prior to the transfer taking place; and
• Give you the opportunity to decide whether you wish for your information to be transferred to the third party. Please note, however, that if you choose not to allow your information to be transferred to the third party, you may have to terminate or cancel your service with WebWoRX Solution. At the time of providing notice to you of the upcoming transfer of information to a third party, WebWoRX Solution will tell you whether you will have to terminate or cancel your service, should you decide not to allow WebWoRX Solution to transfer your information to the third party.

7. Applicable Laws.

AS A MATERIAL CONDITION OF USING THIS WEB SITE OR WEBWORX SOLUTION’S HOSTING SERVICES, OR BOTH, CUSTOMER AND WEBWORX SOLUTION AGREE THAT THE USE OF THIS SITE IS BOUND AND GOVERNED BY THE LAWS OF THE PROVINCE OF BRITISH COLUMBIA AND OF CANADA, REGARDLESS OF WHERE CUSTOMER MAY RESIDE, ACCESS THE INTERNET, OR CONDUCT HIS, HER, OR ITS BUSINESS.

MOREOVER, CUSTOMER ACKNOWLEDGES AND AGREES THAT WEBWORX SOLUTION RECEIVES AND STORES PERSONALLY IDENTIFIABLE INFORMATION ON SERVERS LOCATED WITHIN THE CANADA. FURTHERMORE, CUSTOMER ACKNOWLEDGES AND AGREES TO SUCH FLOWS OF HIS OR HER PERSONALLY IDENTIFIABLE INFORMATION ACROSS BORDERS FROM HIS OR HER COUNTRY TO CANADA.

SPECIAL NOTICE TO CUSTOMERS LOCATED OUTSIDE CANADA.

WebWoRX Solution’s Web site and services are operated by WebWoRX Solution, a business entity existing in the province of British Columbia, Canada. WebWoRX Solution’s site and services can be accessed by visitors and customers from countries around the world. Such countries may have differing laws with respect to Internet communications, the formation of contracts, consumer protection issues, privacy, and the transfer of personally identifiable information.

8. Changes in this Privacy Statement.

If we decide to change our privacy policy, we will post those changes in this privacy statement, on the home page, and in other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

9. Contact Us.

If you have any questions or suggestions regarding our privacy policy, please contact us at: privacy@webworxsolution.net, or at our postal address:

WebWoRX Solution
Attention: Privacy Officer
2979 Como Lake Ave
Coquitlam, BC, Canada V3C2B8<
 

 


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